Knowledgebase

To upgrade or downgrade your EWS2 Hosting Package, follow these steps:

1. Login to the Client Area (Billing/Support)
2. Click on "My Services"
3. Then go to the right hand side and click the View Details icon: for the package you wish to change.
   
4. Scroll to the bottom and press the Upgrade/Downgrade Package button.
5. Fill out the form, and your conversion will be processed.

If you are downgrading to a smaller package, you will be warned of any issues (disk space issues, MySQL databases, etc...) before the conversion takes place.

The difference in price between Packages will be calculated and automatically pro-rated for the remaining subscription time period (monthly/yearly)

Add to Favourites

Print this Article